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I live in the 49740 zip code area, about one half mile from a tower that has been updated to 4G LTE. For the last month I have been experiencing poor service. What can Verizon do to improve my service to a more acceptable level?

Miembro

Service was very good up until a month ago, and has been very poor since then.  The issue is not device related as it works fine in other locations around the area.

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Re: I live in the 49740 zip code area, about one half mile from a tower that has been updated to 4G LTE. For the last month I have been experiencing poor service. What can Verizon do to improve my service to a more acceptable level?

Miembro

Trust me. Nothing. Just find a different provider. That's what I did. If enough of us leave those remaining will finally have decent service. It's like killing 2 birds with one stone for Verizon.

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Re: I live in the 49740 zip code area, about one half mile from a tower that has been updated to 4G LTE. For the last month I have been experiencing poor service. What can Verizon do to improve my service to a more acceptable level?

Not applicable

It could be a few people with unlimited data are hogging up all the bandwidth.

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Re: I live in the 49740 zip code area, about one half mile from a tower that has been updated to 4G LTE. For the last month I have been experiencing poor service. What can Verizon do to improve my service to a more acceptable level?

Miembro

That's the truth! Tried tech support and all they do is make excuses and tell me I should happy with 1-2Mb speeds. Time to give AT&T a try!!

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