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Fix this issue!
Izzy000
Enthusiast - Level 1
‎09-17-2019 09:33 AM

It took me 22 minutes so I can post this picture but it was well worth itIt took me 22 minutes so I can post this picture but it was well worth it

 I can see how I’m getting the best LTE on the bass network supposedly fix this issue please ......

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Re: Fix this issue!
bearone21
Legend
‎09-17-2019 12:04 PM

do you live in a remote or fringe service area?

5-12mbps is usually the best you'll see & can be lower.

add wi-fi & you'll be amazed.

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Re: Fix this issue!
SirPercard
Enthusiast - Level 2
‎09-17-2019 05:29 PM

He's getting less than 1% of that 5-12 Mbps.  Verizon's data plans for their start unlimited is a true bait and switch.  Pay $40 a month for service.  Oh, you wanted to ACTUALLY use your phone?  Well, that's another $10 per month.

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Re: Fix this issue!
vzw_customer_support
Customer Service Rep
‎09-19-2019 09:56 AM

Those are not the speeds we want you to have Izzy000. Let's gather some details to help find a resolution. When did you start having trouble with the slow data? Does this happen everywhere or just certain areas (home, work, around town)?

 

StevenM_VZW

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