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Re: 4G LTE Speed Issues

amolly2727
Miembro

I am having the same problem. I have been with Verizon since 1998. I have never had an issue with connection speed or service coverage etc. A couple of weeks ago (I'm going to guess it was around the time that Verizon introduced the unlimited data plan, though I stayed on my 4GB plan) my speed has significantly decreased.

It feels like I'm in safety mode all the time, but I'm not. I have 3.96GB out of 4GB left this cycle. I actually decreased my data plan to 2GB because I don't want to pay for safety mode-like speed. This needs to be fixed or I am considering going to another service provider.

I am in 95476 zip code, I have a Droid Maxx by Motorola. I have used .04GB of my 4GB plan so far this billing cycle.

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Re: 4G LTE Speed Issues

NATIMR42
Miembro

I also have had the same problem with my Jetpack since the unlimited plan came out. I use to get tremendous speeds now my speeds are very slow. I use this often when traveling and it use to be reliable, now I have to constantly make sure I have a backup connection. I've been with VZW for ~15yrs and have never had trouble before which is why I always maintained my loyalty......

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Re: 4G LTE Speed Issues

JeepGirlFlorida
Miembro

I am going through the same thing and have spoke to and been to Verizon. I swear they are throttling us down now that the unlimited plan is out there. They refuse to admit that is happening.

Re: 4G LTE Speed Issues

NATIMR42
Miembro

Totally agree, I am nowhere near the 10gb mobile hotspot cap and my speeds have not been this slow since I had a 3g usb modem.

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Re: 4G LTE Speed Issues

NATIMR42
Miembro

Anyone out there using other carriers mobile hotspot devices that are happy with it?

Re: 4G LTE Speed Issues

Community Manager
Community Manager

We can’t have you missing out on the speeds you need NATIMR42. What zip code are you having trouble in? How much data usage do you have for this current cycle?

StevenM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: 4G LTE Speed Issues

NATIMR42
Miembro

8.5gb on my Jetpack and ~9gb total 2 lines. Have never gone over 10gb and it has been slow since I signed up for the unlimited. It was much faster & more reliable when I was on the 5gb plan. Interesting the mobile hotspot on my phone is 3-4 times faster than the jetpack when I tested today.

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Re: 4G LTE Speed Issues

fearsomehippy77
Miembro

I have the same problem. So disappointed. Can't even use the jetpack because it is soooooo slow.

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Re: 4G LTE Speed Issues

Community Manager
Community Manager

Let’s get the speeds you deserve NATIMR42. When did you switch to the unlimited plan? What make/model jetpack are you using?

StevenM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: 4G LTE Speed Issues

NATIMR42
Miembro

I switched back in March. I have the netgear Ac791l. I just used up my 10gb on that until the 7th though.....

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