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4G LTE Signal Abysmal

Miembro

I live in the Pittsburgh area and I work in downtown Pittsburgh. As of May 2012, I had to give up my Droid Incredible because the 3G speed downtown was absolutely terrible. I always had full signal wherever I was downtown, but I was getting slower than dial-up speeds on my phone. I consistently was returning between 10-20 kbps when running a speed test downtown, and outside the downtown area I could get over 500 kbps pretty consistently.

That being said, I thought my solution was a 4G LTE phone so I upgraded to the Razr Maxx. I love the phone and think that the performance is great, and honestly for the first few weeks, I was extremely pleased. I could stream music / video and actually use my phone as a smartphone, downtown at work, again. As of the end of June, though, I have been steadily noticing that the 4G LTE signal has been dropping out from time to time, and the phone is syncing back up with the extremely slow 3G. It wasn't much of a problem before, but at this point, I would say that on average I have 4G LTE signal only about 5 minutes of every hour, so effectively, I now have a 3G smartphone again.

I have no idea what's causing this, but I'm not the only one that I've heard is having issues with this in downtown Pittsburgh. I've called and spoken to numerous Verizon representatives, one who told me he would open an incident ticket and I would be notified when it was complete (it's been over a month, haven't heard anything), and I've even been walked through completely restoring my phone to factory settings, but nothing has worked. As soon as I'm outside of downtown, I have full 4G LTE signal (in the areas I'm supposed to have it) and everything works great. When I bought the phone to have 4G LTE functionality at my workplace in downtown Pittsburgh and have it for approximately an hour of my 8 hour work day, I'm not too happy.

Is anyone else having similar issues in either Pittsburgh or other cities? What could be causing this? Network saturation? Are they throttling me because I'm still on unlimited data? I'd love to hear someone else's thoughts on this.

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Re: 4G LTE Signal Abysmal

Miembro

<Duplicate post deleted for crossposting per the .  See for the original content.>

Message was edited by: Verizon Moderator

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Re: 4G LTE Signal Abysmal

Miembro

I am also getting abysmal LTE speeds in downtown Pittsburgh (and really only downtown Pittsburgh).  It got to the point that I have to disable LTE and rely on 3G which is at times almost 10x faster than the LTE connection.  Notably when I drive to Westmoreland County I get terrific LTE speeds, so it has to be a problem with the Pittsburgh LTE network.

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Re: 4G LTE Signal Abysmal

Miembro

I concur. LTE speeds in downtown Pittsburgh are S-L-O-W. It could be an over-saturated network. Whatever it is, it's annoying to only get 0.37 Mbps download and 1.03 Mbps upload speeds on a 4G LTE network. You hear that, Verizon? 0.37 Mbps download speed in downtown Pittsburgh!! If I go outside the city, the speeds pick up substantially. I got 31.61 Mbps download and 9.15 Mbps upload outside of Allegheny county on my HTC Rezound, so don't tell me something is wrong with my phone.

PLEASE, for the sake of my sanity, PLEASE update your network in the Pittsburgh area, Verizon. Add more towers. Do something. 4G LTE is a massive joke in Pittsburgh.

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Re: 4G LTE Signal Abysmal

Miembro

I have had this issue for several months. Spent quite awhile with tech support today and they claim it's my phone. I've no confirmed on three co-workers devices that 4g Service in downtown is absolutely horrendous.

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Re: 4G LTE Signal Abysmal

Novice

Ha ha guys.. you are not alone. Verizon's junk-4G network is over-saturated and this is the best you will get. The speeds definitely make me think that I am holding a lightning bolt spear in my hand.

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