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One Talk from Verizon — a mobile-first business solution



With One TalkSM from Verizon, you can stay connected to customers whether you’re in the office or on the go. Are you ready?

How do you want to take customer calls?

Employees in businesses of all sizes want to communicate using their most convenient devices. One Talk gives you a mobile-first experience that lets you share a single number across multiple devices. Now you can easily move calls between your One Talk desk phones and a compatible mobile device.

One Talk delivers a variety of devices and solutions to suit your needs, including:

  • Native Dialer and Enhanced Dialer

A simple way to take advantage of One Talk features from your business-owned Verizon smartphones directly by using the phones’ native or enhanced dialing experience without the need to launch an app each time

  • Mobile App

Employees who use their own smartphones or tablets (bring your own device, or BYOD) for business can access One Talk’s business-grade features directly on their devices with the One Talk app

  • Desktop App

Make and receive calls, manage calls and send text messages using your One Talk business number from your Microsoft® Windows® PC or Apple® Mac® computer

  • Desk phone

A full range of desk phones, including speaker and cordless phones, are available for those employees that work inside the office or prefer a desk phone that can be integrated with their mobile device

  • Auto Receptionist

Help ensure customers receive a professional business greeting and get routed to the right departments and employees

– Greeting options vary based on business hours and days 

  • Hunt Group

Ring multiple business lines to find those who are available to answer an incoming call 

Don’t miss out when opportunity calls.

When you have One Talk, you can:

Work from anywhere – your office, desktop computer, laptop, or on your company-owned or personal (BYOD) smartphone or tablet.

Stay connected with your vendors and customers as much as you would like.

Design your One Talk system with an automated receptionist that answers calls with a customized greeting and optional directions to help callers.

  • One Talk Desktop App

One Talk at a glance

Fifty-plus features to help you connect

User features

Available to individual One Talk users

  • Anonymous Call Rejection
  • Automatic Call Back
  • Call Barge
  • Call Forwarding
  • Call Move
  • Call Mute
  • Call History
  • Call Park/Retrieve
  • Call Transfer (Direct or Consultative)
  • Call Waiting
  • Caller ID
  • Caller ID Block
  • Caller Name ID (optional additional cost)
  • Call Return
  • 6-way Conference Calling
  • Direct to Voicemail
  • Do Not Disturb
  • Extension Dialing
  • HD Calling
  • Hold
  • Intercom
  • Line Share
  • Multiple Line
  • Redial
  • Remote Call Pickup
  • Selective Call Acceptance
  • Selective Call Forwarding
  • Selective Call Rejection
  • Shared Call Appearance
  • Simultaneous Ring
  • Text Messaging
  • Video Calling
  • Voicemail
  • Visual Voicemail

Business Features 

One Talk features availale companywide

  • Account Codes
  • Auto Receptionist
  • Boss/Admin Line Bridging
  • Business Directory for Desk Phones
  • Busy Lamp Field
  • Caller Line ID Delivery
  • Group Forwarding
  • Group Management
  • Hunt Group
  • International Authorization Codes
  • Mobility—app client or native smartphone
  • Music on Hold
  • Pre-alert Announcements
  • Custom Ringback
  • Remote Barge-in
  • Remote Group Pickup
  • Scheduling
  • Usage Reporting
  • Virtual On-Net Extensions

Say yes to no contract.

We know that no matter the size of your business, every dollar counts. Which is why One Talk is available with no required separate contract,* so you can be confident it’s a good fit for your organization. Using your existing equipment and devices, you can easily assign and unassign phone numbers as needed—even to employees’ personal devices. And after you start seeing the benefits of One Talk, you can always add other One Talk devices and solutions as your business grows. 

One Talk at a glance

Fifty-plus features to help you connect

Learn more

Download a High Res PDF 

Contact your Verizon Wireless business specialist to learn more about how One Talk can help transform your business.  For more information about One Talk, click here or visit a Verizon Wireless store near you. And be sure to ask your business specialist about financing your One Talk solution with Verizon Credit.

* No contract is required for One Talk service, but other Verizon services may or may not require a contract. 
One Talk–capable desk phone must be purchased from Verizon to support some of these features. Video calling available on select phones. 
Activation of the One Talk feature and broadband connection are required. 
Network details & coverage maps at vzw.com. © 2019 Verizon. FL5190519

The above content is provided for information purposes only. All information included herein is subject to change without notice. Verizon is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content.