Lost your Verizon phone? Here’s how to find it

Without assistance, losing your phone can be expensive or put important information at risk. Here's how to find a lost phone.


Mobile devices have joined the list of items people just can’t live without. Photos, contacts, confidential email, passwords and apps make your device a valuable asset.

No one plans to lose their device, of course, but it happens. When this occurs, one great tool to have is Verizon Support & Protection, an app available to Android and iOS smartphone customers who are subscribed to Verizon Total Mobile Protection. Here’s how the app can help find a lost phone and keep your data safe and secure.

Sound the alarm!

Verizon Support & Protection allows you to signal a loud tone on your phone from another device or computer. The sound can help you locate your phone if you’ve misplaced it nearby.

Secure sensitive information on your lost device

Finding your phone can take time, so in the interim you might want to secure the personal information. The app allows you to lock the phone—or delete data—remotely so you don’t have to worry about any sensitive info getting into the wrong hands.

Locate your lost phone on a map

If your device is out of earshot, the app will find your device on a map. Remember-safety first. You should not attempt to retrieve a stolen device or a device that is located in an unfamiliar or unsafe location.

No luck? Replace the device

When all else fails, you’ll need to replace the device. Subscribing to Total Mobile Protection means no worries—you’re protected if your device is lost, stolen, damaged (even from water) or has a mechanical or electrical defect after the manufacturer’s warranty expires. It offers a replacement device as soon as the next day. You can file loss, theft and damage claims 24/7, online or by phone. Extended Warranty claims can also be made in a Verizon Wireless store or over the phone.

Visit VerizonWireless.com/safeguards or talk to a Verizon sales representative for more details and pricing information on Total Mobile Protection with Verizon Support & Protection Premium.

Or visit Verizon's Insurance and Repair to find out what steps to take if you have a lost, stolen or damagedd device.



The above content is provided for information purposes only. All information included herein is subject to change without notice. Verizon is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content.