Bring your own device: top questions answered

Not sure what BYOD involves? It’s simpler than you think.


Got a smartphone collecting dust in a drawer somewhere? Why not breathe new life into it? Activate your own Verizon 4G LTE phone or compatible unlocked device through Verizon Bring Your Own Device (BYOD).

1. What does Bring Your Own Device (BYOD) mean?

You bring the phone, Verizon supplies the plan. Through the BYOD program, you can activate a Verizon Wireless 4G LTE or compatible unlocked phone on a monthly plan. Be sure your device is unlocked if you are transferring from another carrier.

2. How do I know if my device is compatible?

You can check the eligibility of your device on our Bring Your Own Device page.

To ensure voice and data work properly, only select BYOD devices with approved hardware and software are allowed for use on the Verizon Wireless network.

3. What plans are eligible for BYOD?

Under the BYOD program, you can enroll in a postpaid plan or a prepaid plan—otherwise known as a monthly No Annual Contract Plan—that lets you pay for what you want, when you want it. You also pay one low fee for your monthly services, which include Unlimited Talk & Text and various data options.

Another plus: With a No Annual Contract Plan, there’s no long-term contract, no credit check and no deposit.

4. My device is compatible, how do I activate?

Activate your device with a new SIM card online or in stores. You can activate for a postpaid plan at

Sign up for your prepaid monthly plan online at or by calling *22898.

5. Can I bring a phone number from another carrier to a prepaid plan?

Absolutely—just call Verizon Prepaid Customer Service at 888.294.6804 to transfer your current mobile number to your eligible Verizon Wireless phone. Just make sure you have the account number, name and password from your other carrier handy.

6. Where can I use my service with the prepaid plans?

Anywhere within the Verizon Prepaid Rate and Coverage Area. Domestic calls made or received outside of this coverage area will be charged a roaming rate.

7. Will I be charged different roaming rates if calling internationally on a prepaid plan?

It depends. Unlimited Talk and Text monthly plans offer 1,000 minutes to Mexico and Canada for only $10 per month. For other places in the world, you’ll need to add a shared minute plan, per-minute plan or value plan. Check the International Services page for more info.

8. What is an unlocked phone?

An unlocked phone is not tied to a specific phone carrier. The Moto G5 Plus, Essential Phone, and HTC U12 are examples of unlocked phones that have been certified to work on Verizon. Verizon Certified Unlocked phones can be purchased from manufacturers or other retailers and activated on Verizon through BYOD. It is important to check carrier compatibility with unlocked phones.


The above content is provided for information purposes only. All information included herein is subject to change without notice. Verizon is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content.